Step 4: On the left-hand pane, tap 'Choose what the power button does'. and previously worked with GearBest in that capacity. Function keys are not working If the function keys are not working, the problem may be you have a function lock or F-Lock key that needs to be toggled. Sodiq has written thousands of tutorials, guides, and explainers over the past 3 years to help people solve problems relating to Android, iOS, and Windows devices. He also enjoys reviewing consumer tech products (smartphones, smart home devices, etc.) Step 5: Enter the account password and tap Continue. If the battery is non-removable, hold down the power button to manually shut it off. Note: All changes made to your PC after the last backup/restore point would be lost. Method 2: Adjust your keyboard settings. 5 Ways to Fix Windows 10 Keyboard Special Characters Not Working 1. Step 5: Uncheck the 'Show compatible hardware' option. If the issue persists and your mouse and keyboard don't work on the welcome/start-up screen, proceed to the next method below. If they don't, try the next method below. That will display a couple of Startup options for you to choose from. Step 2: Tap the drop-down arrow next to Keyboards, right-click the keyboard driver and select Update driver. Step 4: Next, choose the account or user profile you want to restore your backup to. Step 6: Uncheck the 'Turn on fast startup (recommended)' option and tap the Save changes button. Turning off this feature (while booted in Safe Mode) could help fix the mouse and keyboard not working issue. Number Keys on Right Side of Keyboard Not Working Windows 10 When using the keyboard on your computer, you may encounter many problems, for example, laptop keyboard is not working, ALT codes don’t work on Windows 10, FN key doesn’t work, etc. [Fixed] Keyboard Not Working on Windows 10 Method 1: Check your USB port is working. Next up: Step 1: Tap the Windows key + I button on your keyboard to launch the Windows Settings menu. Unfortunately, quite frequently the Fn key stops working and this typically happens after upgrading Windows from earlier versions or installing the latest updates. That will open a new window containing a list of all updates you have installed on your computer. This mouse and keyboard dysfunction often arises after a recent OS update. Step 5: Right-click on the update(s) you want to uninstall, tap Uninstall, and follow the prompt. Disable Filter Keys Option. Step 1: Power off your PC by holding the power button. However, it does not affect our editorial integrity. Step 8: Tap the number 4 on your keyboard to boot into 'Safe Mode with Networking.'. Here's how to boot your PC into Safe Mode if your mouse and keyboard aren't working. Windows has a setting, called Filter Keys, … If you noticed your mouse and keyboard stopped working after you installed an update, the update may be buggy. Simply boot your PC into the Advanced Recovery Environment and follow the steps below. ', Step 4: Now, tap 'Let me pick from a list of available drivers on my computer.'. Ever heard of Mouse Acceleration? Now, when Windows is loading with the spinning dot on the display, press and hold the power button until the PC shuts down. Do the same for the Mouse driver (under the 'Mice and other pointing devices' category) and check if they both work upon restart. Click here to see our troubleshooting articles page, preventing the mouse and keyboard from functioning during startup, What Is Mouse Acceleration and How to Disable It in Windows 10, How to Fix Windows Alt and F4 Keys Not Working Error on Windows 10, What Is Programmable Taskbar in Windows 10 and How to Disable It, Where Are Bluetooth Settings in Windows 10 and How to Use Them. The content remains unbiased and authentic. According to some Windows users who have encountered his issues in the past, they were able to use both the mouse and keyboard in Safe Mode.